Privacy Policy & Disclaimer

When you submit a project enquiry we collect the details you provide, which may include your name, mobile number, project suburb, project type, indicative budget range, preferred timeframe and any description of the work you would like completed.

We may also collect technical and campaign information automatically, such as your browser type, the page you arrived from, and advertising campaign identifiers.

Your information is used to review your enquiry, direct it to a suitable local professional, respond to your questions, and improve the service we provide.

Enquiry details are stored securely and are accessible only to authorised Tradie Connect personnel and the professional your enquiry is referred to.

To arrange a quote, we share the relevant details of your enquiry with an independent local professional so they can contact you about the project.

This website may use cookies and analytics or advertising tools to understand how visitors use the site and to measure advertising performance. You can control cookies through your browser settings.

We take reasonable steps to protect the information we hold from misuse, loss, and unauthorised access. No method of transmission or storage is completely secure.

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below.

Tradie Connect is committed to handling personal information responsibly. We collect, use and store personal information for the purpose of reviewing enquiries, connecting homeowners with independent local trade professionals, communicating about projects, and improving our services.

Where applicable, Tradie Connect handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We only collect personal information that is reasonably necessary to provide our services.

Tradie Connect is a lead generation and referral platform. We do not perform, supervise, manage or guarantee any building or trade work carried out by independent professionals referred through this website.

Each professional operates their own independent business and is responsible for their own licences, insurance, qualifications, pricing, workmanship, timelines, and the services they provide.

To the maximum extent permitted by Australian law, Tradie Connect is not responsible for any loss, damage, dispute, delay, defect, injury, or cost arising from work or services provided by an independent professional. Any agreement for work is entered into directly between you and the professional you choose to engage.

Questions about this policy can be sent to us using the contact details in the footer.